Twice a year, 3RTV customers may experience brief signal pixelization, interference or loss of signal as the sun passes behind various satellites providing programming feeds. This phenomenon, known as a solar outage, occurs for a few weeks in the fall and then again in the spring.
Please note that there is a scam email going around claiming to represent 3 Rivers. If you receive an email regarding your 3 Rivers account that asks for personal information such as your user name, full name, passwords, account number, etc., PLEASE IGNORE AND DELETE IT! 3 Rivers will NEVER ask for this type of information via email.
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On September 9, MTVHits (3RTV Digital TV channel 105/Cable TV 472) is changing to NickMusic. Curated by Nickelodeon, the number-one entertainment brand for kids, NickMusic is a brand-new music video destination for kids. The channel is where kids can discover new talent and music, and interact with the artists they love. NickMusic is a commercial-free zone, with no ads or sponsorships. From Top 40 hits to breakout artists and recurrent favorites--it's all music, all the time.
3 Rivers’ SmartHub online bill pay and Secure Payments pay-by-phone will be down for maintenance on Tuesday, August 23, beginning at 10:59 p.m., lasting up to 2 hours. During this time customers will not be able to make payments.
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The 2016 Rio Summer Olympics begin this week! 3RTV customers will have access to special programming through our WatchTVEverywhere service (click on the Rio 2016 button) and there are two additional channels available now on 3RTV Digital TV—channel 1052 has wall-to-wall Olympic Basketball coverage and 1053 has Olympic Soccer—FREE in HD to all Extra and Variety package subscribers!
3RTV Digital TV subscribers please note that on Monday, August 1, VH1 Classic (channel 107) is changing to MTV Classic. Also on August 1, Fusion is moving from channel 85 to channel 113. Both of these channels are in the Variety package. For 3RTV Cable TV customers, only the VH1 Classic to MTV Classic change applies (channel 473 in the Digital Basic package).
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