3 Rivers received a call from a customer about a scam attempt. The scammer (calling from area code 858) said he represented Microsoft Windows and 3 Rivers and that the customer had “unprotected files.” The scammer then asked the customer to log on to her computer and follow his instructions to "solve the problem." This was likely an attempt to get personal information from the customer that could be used later. 3 Rivers DOES NOT make unsolicited calls like this. Please call us if you feel someone is falsely representing 3 Rivers to get access your personal info.