Due to public health concerns over Coronavirus (COVID-19), 3 Rivers Communications is temporarily closing customer service offices to walk-in traffic effective immediately.
Due to public health concerns regarding Coronavirus (COVID-19), 3 Rivers Annual Meeting for cooperative members scheduled for Monday, March 16, 2020 has been postponed. Capital credit checks will be mailed to members on Monday, March 16, 2020.
Please check back here frequently for updates.
Your wireless internet service uses 2 different frequency bands, 2.4 GHz and 5 GHz. The GigaCenter that 3 Rivers provides contains both “radios”. The 2.4 GHz provides a wide coverage area but is subject to more interference and congestion from other devices. The 5 GHz service covers a smaller area but is less susceptible to interference and congestion.
USAC (federal administrators of the Lifeline program) has de-enrolled many 3 Rivers subscribers (about 67%) who receive Lifeline credits, based on not receiving the requested reverification data from the subscribers. USAC is notifying any affected subscribers by mail. If you receive this notification you can re-apply for Lifeline credits online or download a paper application by clicking here or by copying and pasting it into your browser:
Following are scheduled hours for 3 Rivers business offices:
12/17 – Open 8-12/Shelby office Closed 12-5
12/18 – Open 8-12/Shelby office Closed 12-5
12/19 – Open 8-12/Shelby office Closed 12-5
12/20 – Open 8:30-4:30 Closed for lunch 12-1:15
12/23 – Open 8:30-4:30 Closed for lunch 12-1:15
12/24 – Shelby office Closed
12/25 – Shelby office Closed
12/20 – 9-4 Closed for lunch 1:30-2:30
12/23 – 9-4 Closed for lunch 1:30-2:30
12/24 – 8-2/Closed at 2:00
12/25 - Closed
3 Rivers Thanksgiving week office hours are as follows:
- Big Sky office will be closed the entire week, from 11/25 through 11/29.
- Shelby office will be open on Monday, 11/25 and Wednesday, 11/27, closed Tuesday 11/26 as well as Thursday, 11/28 and Friday, 11/29.
- Fairfield and Conrad offices will be closed Thursday, 11/28 and Friday, 11/29.
Have a safe and happy Thanksgiving!
All current 3RTV customers should have received a notice stating that 3 Rivers will no longer provide TV service after October 31, 2019.
3 Rivers has received some calls from customers concerned about satellite TV representatives going door-to-door claiming they are working WITH 3 Rivers to help transition customers away from 3 Rivers’ TV service. This is not the case. 3 Rivers has not shared our customer list nor made an agreement with ANYONE to represent 3 Rivers in offering satellite TV as a replacement for 3RTV.
Twice a year, 3RTV viewers (and ALL TV viewers) across our area may experience brief signal pixelization, interference or loss of signal as the sun passes behind various satellites providing programming feeds. This phenomenon is known as a solar outage and occurs for a few weeks in the fall and then again in the spring. This fall, the outages begin late September and continue through mid-October.
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